Contact Us
Last Updated: January 31, 2026
We're here to help! Whether you have a question about an order, need assistance with a product, or just want to get in touch, our customer service team is ready to assist you.
Customer Service
Our dedicated support team is available to answer your questions and resolve any issues you may have.
Business address：2339 S 5th St Apt 2, Allentown, PA 18103, United States
Customer service phone: +1 818-326-2094
Customer service email: info@orielhome.com
Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
Please note that we are closed on weekends and federal holidays. We will respond to inquiries received outside of business hours on the next business day.
Mailing Address
If you need to send us correspondence or return a product, please use the following address:
Orielhome
2339 S 5th St Apt 2
Allentown, PA 18103
United States
Order Support
For questions about your order status, shipping, or tracking information, please have your order number ready when you contact us. You can find your order number in your order confirmation email.
Returns and Exchanges
If you need to initiate a return or have questions about our return policy, please contact us via email or phone. Our team will guide you through the return process and provide you with return instructions.
For detailed information, please visit our Returns & Refund Policy page.
Product Inquiries
Have questions about a specific product, sizing, materials, or availability? We're happy to provide additional information to help you make an informed purchase decision.
Feedback and Suggestions
We value your feedback! If you have suggestions on how we can improve our products or services, please don't hesitate to reach out. Your input helps us serve you better.
Business Inquiries
For wholesale, partnership, or other business-related inquiries, please contact us at info@orielhome.com with details about your request.
We look forward to hearing from you and appreciate your business!