Payment Policy

Last Updated: January 31, 2026

At Orielhome, we strive to make your checkout experience secure, transparent, and straightforward. This Payment Policy outlines the payment methods we accept, how charges are processed, and what to expect when you complete a purchase.

Accepted Payment Methods

We currently accept the following payment methods:

Visa

Mastercard

All payments are processed in U.S. Dollars (USD).

Payment Processing

When you place an order, your payment information is transmitted securely through our encrypted payment gateway. We use industry-standard security measures to protect your financial information.

Your credit card will be authorized at the time you place your order. The charge will be processed once your order is confirmed and prepared for shipment.

Pricing and Taxes

All prices displayed on our website are in U.S. Dollars and include applicable taxes. You will not be charged additional taxes at checkout. The final price you see during checkout is the total amount you will be charged.

Shipping Fees

Shipping fees are calculated based on your order total:

Orders $130.00 and above: FREE shipping

Orders under $130.00: $15.00 flat rate shipping

Shipping costs will be clearly displayed before you complete your payment.

Order Total Breakdown

Before finalizing your purchase, you will see a complete breakdown of your order total, including:

Subtotal (product prices including taxes)

Shipping fee (if applicable)

Order total

There are no hidden fees or surprise charges.

Payment Authorization and Verification

To protect against fraud and unauthorized transactions, we may verify payment information before processing your order. This may include:

Confirming billing address matches the address on file with your card issuer

Requesting additional verification for large or unusual orders

Declining orders that do not pass our security checks

We reserve the right to cancel any order that we believe may be fraudulent or unauthorized.

Declined Payments

If your payment is declined, please verify that:

Your card information is entered correctly

Your billing address matches the address on file with your card issuer

You have sufficient funds or credit available

Your card has not expired

If you continue to experience issues, please contact your card issuer or try an alternative payment method. You may also contact us for assistance at info@orielhome.com or +1 818-326-2094.

Refunds

Approved refunds are processed within 10 business days to your original payment method. Depending on your financial institution, it may take additional time for the refund to appear in your account.

For complete refund terms, please refer to our Returns & Refund Policy.

Currency

All transactions are processed in U.S. Dollars (USD). If your credit card is issued in a different currency, your card issuer will convert the charge at their current exchange rate, and you may be subject to foreign transaction fees imposed by your card issuer.

Data Security

We do not store your complete credit card information on our servers. Payment data is securely processed through our PCI-compliant payment processor. For more information about how we protect your data, please review our Privacy Policy.

Contact Information

If you have questions about payment processing, billing, or charges, please contact us:

Store name：Orielhome

Business address：2339 S 5th St Apt 2, Allentown, PA 18103, United States

Customer service phone: +1 818-326-2094

Customer service email: info@orielhome.com

Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)